The quality of our laboratory

In order to be consistent with the above, our company:

• It has adopted a Quality Management System that complies with the International Standard ISO 9001:2015, which applies to all activities that have an impact on the satisfaction of our customers.
• It participates in 4 external quality control programs
• It applies daily meticulous internal quality control to laboratory analysers.
• It continuously reviews and improves the characteristics of its services, where possible, as well as the efficiency of its processes and consequently of the entire Quality Management System.
• It sets objective measurable Goals for Quality, which it establishes & evaluates in terms of the degree of their achievement, within the framework of the Management Review.
• It provides the necessary resources for the smooth, efficient, and effective operation of each department.
• It invests in continuous information, training, education of the staff, in order to promote the Quality in every activity.
• It determines, measures, analyses, and evaluates the critical parameters of each process, in order to achieve the objectives/ goals of Quality.